
Repair your tool
An Elchim product is built to last. And if something happens, we’ve got your back because for us, taking care means being there even after purchase. That’s why we’ve created a custom after-sales service that supports you during and beyond the warranty. Repairing means respecting both the environment and the value of
your tool.
European Technical Support
Please contact your local distributor or fill in the below form
Need additional information? Please contact us
DISCOVER OUR ELCHIM CAREFREE SERVICE
Service valid for customers in EU, Switzerland and UK
Our exclusive service handles both in- and out-of-warranty repairs with pickup and delivery right at your salon or home. Just send an email to elchim@retenellarete.it with your support request. You’ll get a confirmation email and a link to schedule the pickup of your tool at your chosen address.