Repair your tool

An Elchim product is built to last. And if something happens, we’ve got your back because for us, taking care means being there even after purchase. That’s why we’ve created a custom after-sales service that supports you during and beyond the warranty. Repairing means respecting both the environment and the value of
your tool.

European Technical Support

Please contact your local distributor or fill in the below form

THANK YOU!

Name *

Surname *

Email *

Phone

Country *

State / Province / Region

City

Address *

Product name *

Serial number *

Find the serial number

Purchase date *

Where did you purchase? *

Note

By checking this box you accept the privacy conditions of the site *

Need additional information? Please contact us

DISCOVER OUR ELCHIM CAREFREE SERVICE

Service valid for customers in EU, Switzerland and UK

Our exclusive service handles both in- and out-of-warranty repairs with pickup and delivery right at your salon or home. Just send an email to elchim@retenellarete.it with your support request. You’ll get a confirmation email and a link to schedule the pickup of your tool at your chosen address.

CAREFREE SERVICE. MAXIMUM CARE. NO STRESS.
FAST. EFFECTIVE. EASY. JUST A CLICK AWAY.

Elchim Product Instructions and Warnings Elchim Delivery and Returns Repair Your Elchim Tool

Cookie Policy Terms and Conditions Privacy Policy

Registered office Corso Indipendenza 5, 20129 Milano Italia | Operational headquarters via Del Tecchione 4, 20098 San Giuliano Milanese (MI) Italia
VAT and FISCAL CODE: 00844740159 N. REA MI-565829 Registered in the business register n. 00844740159 share capital 500.000,00 Euro

Repair your tool

THANK YOU!

DISCOVER OUR ELCHIM CAREFREE SERVICE

Service valid for customers in EU, Switzerland and UK

CAREFREE SERVICE. MAXIMUM CARE. NO STRESS.FAST. EFFECTIVE. EASY. JUST A CLICK AWAY.

CAREFREE SERVICE. MAXIMUM CARE. NO STRESS.
FAST. EFFECTIVE. EASY. JUST A CLICK AWAY.